Frequently asked questions
Can I directly contact institutions and doctors listed on CroatiaMedicine’s web page?
Of course you can. In fact, a direct contact with the one providing the service is an irreplaceable way to get the relevant information. In this way you can also get all the other information which are important to you but are not listed here.
Why don’t we have prices for all the services, and should we believe the prices which are listed in here?
We do not list all the prices because a person who provides a service decided not to present a part or the entire list of prices. That means you will have to make an enquiry asking to be delivered the entire price list for the wanted service. You can rely on the listed prices, they are based on the price list of a person providing the service, however it does not hurt to contact that person directly if you want to specify your personal requests.
Can the bill be larger then the one I planned?
Yes, it can. You are aware that sometimes there is a need for additional tests that you did not plan when you decided to use this service, such as the abdomen scan or the X – ray examination of teeth that precede the surgery. In any case, you have the right to ask for the estimate of all the necessary procedures and their prices. You are also entitled to find out the price of every single service, and the price of the entire treatment before you decide to use any of the services.
What if I want to use medical services in a specific place for which there are no listed persons providing them?
First of all you have to plan things. You have to take into consideration that distances between Croatian towns are incredibly small. An alternative to use services in one town and be put up in another one should not present a problem. However, you can get a service in the listed town without the help of CroatiaMedicine, but you have to be aware of the fact that by choosing small towns you will have limited options.
What if the persons providing the service does not speak the language I use?
Plan. First of all, it is best to choose a person speaking your language or the language you know, however sometimes this is not possible. In that case you can consult CroatiaMedicine that provides a list of translators in a chosen town. You can contact them directly before or after you arrive in the town you found accommodation in or in which you will get a service. Their tariffs are usually not high but you have to contact them directly. You should contact them in time, and ask for the exact tariff of the translation. It is up to you whether you will decide to take their services at that price. There is a possibility that the institution works with translators and that this service is included in the price therefore you should ask around about that.
Is there a guarantee for the provided services?
Some of the persons providing the service will give you guarantee for certain procedures, such as dentists for their prosthetic services. In CroatiaMedicine’s catalogue there is a list of the ones giving guarantees, as well as the list of procedures for which guarantees are given and the time limit for their validity. However, a direct contact with a person providing the service is also irreplaceable in this case.
Is it possible to buy medicines or medical supplies in Croatia?
Of course. This could be very cost effective for you. The prices of services and products in Croatia are reasonable, and as foreigners you could receive tax relief.
When to travel?
It depends whether you are traveling for medical services or to rest. If you are traveling to rest your itinerary will depend on various factors, but you must not forget that the prices of accommodation are lower in early or late season. In Croatia, April, May and the first part of June are regarded as the early season, which is truly amazing considering extremely nice and warm weather. September, October and November are regarded as the late season. This period, although it is sometimes characterized by bad weather, is in fact a perfect time for rest and recreation. Plan and think about the oscillations between the accommodation prices.
How to travel?
You can come to Croatia by car, train, bus, plane or ship. You can use state roads for which you do not have to pay tolls as well as toll roads. There are several airports in Croatia and you can land here by low – cost airlines. You can also rent a car at a reasonable price in one of the rent – a –car companies. Plan and take into consideration that all means of transport will cost you more in the season!
Is this a comprehensive list of medical services in Croatia?
No, however this is the first and only online list of medical services in Croatia. This is a catalogue of institutions and doctors that have the qualities to provide mentioned services to foreign clients. However, you can find adequate services of high quality outside CroatiaMedicine as well.
Is it possible to make an appointment by CroatiaMedicine?
Unfortunately, not yet. CroatiaMedicine is in the process of developing this service, and it is at the moment in consultation with its advertisers and partners trying to enable it.